Privacy Policy

Effective Date: March 13, 2026

1. Who We Are

Eco Friendly Printer is owned and operated by Greg Barber. Our website is located at ecofriendlyprinter.com. We provide sustainable commercial printing services from our offices in Northport, NY and Ponte Vedra Beach, FL.

For privacy-related questions, contact us at: info@ecofriendlyprinter.com or (973) 224-1132.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and mailing/shipping address when you request a quote, place an order, or contact us

  • Billing and payment information when you complete a purchase

  • Design files, logos, and artwork you submit for print projects

  • Messages and communications you send us via email, web form, or SMS

We also collect certain information automatically when you visit our website:

  • IP address, browser type, device type, and operating system

  • Pages visited, time spent on pages, and referring URLs

  • Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your print orders and quote requests

  • Communicate with you about your orders, projects, and inquiries

  • Send marketing emails and promotional communications (only with your consent)

  • Send transactional SMS messages related to your order or appointment, if you have opted in

  • Improve our website and services

  • Comply with legal obligations

4. SMS / Text Message Communications (A2P Compliance)

Eco Friendly Printer may send SMS messages to customers who have opted in to receive text communications. By providing your mobile phone number and opting in, you consent to receive text messages from us.

SMS Message Types:

  • Transactional messages: Order confirmations, project status updates, appointment reminders, and shipping notifications

  • Marketing messages: Promotional offers, new product announcements, and seasonal campaigns (only with explicit opt-in consent)

Message frequency: Varies. Standard message and data rates may apply.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation that your request has been processed. No further messages will be sent unless you re-subscribe.

Help: Reply HELP to any SMS message for assistance, or contact us at info@ecofriendlyprinter.com or (973) 224-1132.

We do not sell, share, or rent your mobile phone number to third parties for marketing purposes. Consent to receive SMS messages is not a condition of purchase.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. We use:

  • Required/functional cookies: Necessary for the website to operate correctly

  • Analytics cookies: Used to understand how visitors interact with our site (via Squarespace Analytics)

You can manage cookie preferences through your browser settings or through the cookie consent banner on our site. Note that disabling certain cookies may affect website functionality.

6. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Squarespace: Our website hosting, e-commerce, and email marketing platform

  • Google Places API: Used to assist with address auto-completion at checkout

  • Zapier: For data routing and workflow automation from web form submissions

  • Shipping and fulfillment partners: To deliver your printed materials

  • Legal authorities: When required by law or to protect our rights

All third-party service providers are bound by their own privacy policies and data processing agreements.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for accounting purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@ecofriendlyprinter.com.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.